All you need to know about Falkensteiner Family Resort Lido****s
Family Fun in Kronplatz
For a pleasant stay in our Falkensteiner Family Resort Lido****s we have summarized the most important information for you. Discover our family hotel and book now your family holidays!
Falkensteiner Full Board PLUS
- Treats of Nature - 12 Farms Gourmet Cuisine: Regional, sustainable, delicious
- Welcome Home aperitif for the whole family
- Rich breakfast buffet with Italian coffee specialities, tea and cocoa, fresh bread from the local bakery, homemade cakes, fruity jams and spreads, muesli, flakes and grains, fruit variety, yoghurt, savoury cold cuts and cheese specialities, various fruit juices and freshly prepared egg dishes
- Light, authentic dishes for lunch: tasty antipasti, crisp salads, handmade pasta and dumplings, delicious soup.
- Sweet afternoon snack "Bake & Cake" with homemade cake specialities
- Family Dinner: Celebrating meals together on holiday. This is where our new gourmet concept comes into its own. With our live cooking you can directly witness the preparation of your favorite dishes and take away plates freshly prepared in front of you at the individual market counters. Not a classic buffet, but not the usual served 5-course menu either.
- In addition there is a great selection of refreshing regional juices and high quality lemonades in our "beverage islands"
- Menus for guests with special dietary requirements due to intolerances, allergies or special requests. Please let us know your needs when booking.
Children and family
Baby Land
- For children from 6 months to 2.9 years old
- Toddler care by professional, trained babysitter with programme for the youngest children
- Open from Munday to Saturday from 9.00 a.m. to 1.00 p.m. and 4.00 p.m. to 9.00 p.m. (new starting from 05.12.2024: from Munday to Saturday from 9.00 a. m. to 6.00 p. m.)
- Baby-Land with high-quality equipment, especially with natural materials, and lots of space to explore, hide and learn
Baby and toddler equipment
- Baby kitchen with cooking area, microwave, kettle and fridge with fresh milk (open 24 hours)
- Baby food à la carte: daily changing choice menu for children from 11 months to 3 years, fruit break from HIPP for our little guests
- Baby equipment: free hire of cot, changing mat, baby bath, buggy, back carrier, high chair, bottle warmer, nappy bucket, steriliser and potty
Falky Land
- For children from 3-11 years
- Own village "Falkenstein" with shop, school, fire brigade etc.
- Many different attractions such as their own cooking island, reading corner, Tipptoy wall, Lego play corner, puppet play station and much more.
- Weekly edutainment programmes e.g. chemistry day, DIY day, nature detectives etc.
- Supervised lunch and dinner in the Falky restaurant seven days a week
- Opening hours for childcare: every day from 9.00 a.m. until 9.00 p.m.
Teen Zone
- Separate, new area for kids and teenagers from 11 years
- Lounge area for socialising with table football and table tennis
- E-sports arena with the latest consoles, large screen and comfortable gaming chairs
- Singstar stage with regular Singstar evenings as well as DJ booth to try out for yourself
- Own supervised teen programme and camps
Entertainment concierge
- Your exclusive advisor for an unforgettable holiday experience. With unique insider knowledge about the region and the hotel.
Sky Adventure Park
- Our interactive hotel roof, unique in Europe: The Sky is the limit
- Year-round ski slope with lift and ice skating rink
- Valo Jump, the interactive trampoline world
- Viewing platform
- Bobby Car track with rooftop bar
- Adventure playground and floodlit football pitch
Experience the summer
- New, even more varied activity and sports programme with summer family hikes and exciting activities in the region and at the hotel.
- In-house bicycle and e-bike rental with helmets for adults and children for cycling excursions directly from the hotel (e-bikes and gravel bikes for a fee, city bikes for free)
- Premium partner hotel in the Pustertal Golf Club with free green fees and beginner golfing lesson for those interested.
Experience the winter
- Skiing at Plan de Corones, one of the most modern ski areas in Europe in the Dolomiti Superski ski carousel (www.kronplatz.com), with 116 kilometres of slopes and guaranteed snow from the end of November to mid-April.
- To ensure easy access to the slopes, there will be multiple shuttle buses running daily, and all children who have booked a ski course with us will be taken to the Plan de Corones ski area with our hotel bus.
- With our partner ski school Cima (Home | Ski & Snowboardschule Cima - Skischule Kronplatz) we offer weekly enrolments in the ski school directly at the hotel. We also offer our popular Falky Ski School service: children from the age of 4 are picked up directly at the hotel, travel together with the supervisor to the ski area, where they experience an exciting day. In the afternoon, after the ski course, they return to the hotel. If mum and dad are still out and about, we accompany the children to the childcare centre.
- Ski depot directly in the hotel
- Rental of toboggans, ice skates and skies at the hotel
Family Wellness
- Relaxation and well-being in our new wellness and water world Acquapura SPA on 2,800 m² with indoor pool, year-round heated infinity outdoor pool in the lake, the longest indoor water slide in South Tyrol, wave slide and baby pool.
- Sauna area with Finnish sauna with guided infusions, herbal sauna, steam bath and outdoor area
- Family sauna on the roof
- Fitness and gymnastics area
- Massage and cosmetics area with a variety of soothing treatments (for a fee) with the Pharmos Natur natural cosmetics line
- Bathing bag for adults with cosy bathrobe, bathing shoes and bath towels on loan during your stay
- Bathing equipment for children with cosy children's bathrobes
Entertainment programme
- In the evening: extensive and varied entertainment programme such as piano bar, live music acts, romantic lantern walk.
- Children's evening programme with children's disco, magic show, cocktail evening with pirate show, "Stockbrot" at the Rooftop Sky Adventure Park
- Cosy hotel library and reading room with plenty of reading material to browse through as well as regional and international daily newspapers
- Large selection of card and board games
Other at the hotel
- WIFI in the rooms and reception area as well as in the hotel park and swimming pool
- Digital concierge with SuitePad in every room
- Storage for your bike and golf equipment
- Ski room
- Car park directly at the hotel
- Charging station for electric cars
- Holidaypass: Free use of all public transport in South Tyrol (scheduled buses, regional trains and provincial cable cars) a comprehensive leisure and activity programme including ascent and descent in the Kronplatz hiking area (20.05. - 07.07. and 18.09. - 05.11.)
For fee
- Wellness and beauty treatments in the wellness area, family SPA, according to price list
- Pharmos Natur natural cosmetics line
- Own babysitter outside childcare hours
- Various utensils for children: water wings, swimming hoops, etc.
- Laundry service
- Transfers
Planning a family holiday? We are pleased to offer families attractive conditions for children. Please find an overview of our children's rates here. The conditions vary depending on the age of the child and the room booked.
Up to 2 children are included in the room rate. There is a surcharge of € 80 per night for the 3rd child. Possible in the Family Room Plus Valley View, Premium Suite Falky Nest and Exclusive Suite Falky Nest.
Arrival
From 3.00 p.m.
Departure
Until 10.30 a.m.
Early Check-In (upon request and availability)
Should you wish to arrive earlier, you are welcome to do so for the price of 120 € for the whole family without a room but including breakfast, lunch and Bake & Cake and all services of the hotel (starting from 8.00 a.m.).
Late Check-Out (upon request and availability)
We offer two options for a late check-out:
- Without room until 6.00 p.m. incl. lunch and Bake & Cake for a total of 120 €.
- With a room until 6.00 p. m. incl. lunch and Bake & Cake for a total of 180 €.
Address
Falkensteiner Family Resort Lido
Bahnhofstraße / Via Stazione 7
IT-39030 Ehrenburg/Casteldarne
Contact
Tel. +39 0474 562222
E-Mail reservations.lido@falkensteiner.com
Transfer Service
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
Parking spaces are available at the hotel
Restaurants
Breakfast
Daily: from 7.30 a.m. to 10.30 a.m.
Lunch
Daily: from 12.15 p.m. to 1.45 p.m.
Bake & Cake
Daily: from 3.00 p.m. to 5.00 p.m.
Dinner
Daily: from 6.30 p.m. to 9.00 p.m.
Acquapura Spa
Indoor Pool
Daily: from 7.00 a.m. to 9.30 p.m.
Outdoor Pool
Daily: from 10.00 a.m. to 9.30 p.m.
Family Sauna
Daily: from 10.00 a.m. to 9.30 p.m.
Adults Only Sauna
Daily: from 10.00 a.m. to 7.00 p.m.
SPA
Daily: from 10.00 a.m. to 7.00 p.m.
Fitness
Daily: from 10.00 a.m. to 9.30 p.m.
Contact
Tel. +39 047456 2222
Falky-Land
Every day: from 9.00 a.m. to 9.00 p.m.
Baby-Land
Munday to Saturday from 9.00 a.m. to 1.00 p.m. and 4.00 p.m. to 9.00 p.m.
New from 05.12.2024: Munday to Saturday from 9.00 a.m. to 6.00 p.m
Reception
Daily: from 7.30 a.m. to 10.30 p.m.
Our hotel is a non smoking hotel. Smoking is only permitted in the outdoor areas
Pets are not permitted.
For holiday with dogs have a look at our dog friendly hotels:
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, following general cancellation conditions shall apply:
Free cancellation of your stay is possible until 14 days prior to arrival.
From 13 days prior to arrival, a cancellation fee of 45% of the total amount will be charged.
From 6 days prior to arrival, a cancellation fee of 75% of the total amount will be charged.
On the day of arrival, a cancellation fee of 90% of the total amount will be charged.
For no show, unused room or early departure 100% of the total amount will be charged.
We recommend you to purchase travel cancellation insurance
Your room bill can be paid cash, with your bank card, VISA or Master Card
Additional fees
Single room surcharge (on request)
Local tax € 2,50 per person (from 14 years) / day.
This will be invoiced on site
Payment conditions
As soon as your reservation has been confirmed, it is required an advanced payment of 30% of the total amount. Your booking will be guaranteed by this deposit. The rest of your bill will be paid on-site in the hotel. Short term or last minute bookings need a credit card guarantee.
Bank data
Cassa di Risparmio S.p.a. – Sede Brunico
IBAN: IT61Q0604558240000005004831
BIC/SWIFT: CRBZIT2B070
There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.
The following rooms at the Falkensteiner Family Resort Lido are accessible barrier-free:
- Some rooms (please enquire about availability in advance) incl. special equipment, e.g. extra-wide doors, walk-in shower, grab rails in shower and WC
- Four barrier-free rooms available
- All publicly accessible areas
- Spa and pool area
FALKENSTEINER DIRECT BOOKING BENEFITS
Up to 20% Discount on SPA Treatments
Book the treatments of your choice prior to your stay to save up to -20% at our Acquapura SPAS.
Best price
Reserve your room through an official Falkensteiner booking channel for the guaranteed lowest price.
Easy protect
Book it when you make your reservation and get your money back in the event of illness.