All you need to know about Falkensteiner Family Resort Lido****s
Family Fun in Kronplatz
For a pleasant stay in our Falkensteiner Family Resort Lido****s we have summarized the most important information for you. Discover our family hotel and book now your family holidays!
- Falkensteiner Full-Board Plus: Enjoy our 12-Farm Gourmet Cuisine, featuring a hearty breakfast buffet, light meals at lunch, "Bake & Cake" afternoon snack and family dinner in the evening.
- Complimentary Access to our 2,800 m² Acquapura SPA.
- Wellness Essentials Provided: Adults receive a spa bag with a cosy bathrobe, slippers, and towels for the duration of their stay. Children are treated to special spa essentials, including plush kids' bathrobes.
- Rooftop Sky Adventure Park: Access our year-round facilities, including a ski slope, zipline, ice rink (winter only), adventure playground, interactive trampoline area (Valo Jump), Bobby Car track, football and basketball courts.
- Daily childcare in our Baby Land, Falky Land and Teen zone including Weekly Entertainment
- Live music, magic shows, kids' discos, marshmallow roasting, and much more to keep little ones delighted.
- Baby Kitchen: A fully equipped space with a kitchenette, microwave, kettle, and fridge stocked with fresh milk, open 24/7.
- Participation in the family and activity program (guided hikes, bike tours, etc.), as well as in guided sauna infusions.
- New Gym with lake view and Yoga room
- As a premium partner hotel of the Golf Club Pustertal, enjoy exclusive benefits.
- With our partner ski school, Cima, we offer weekly ski school registrations directly at the hotel. We also provide our popular Falky Ski school service: children from the age of 4 are picked up directly at the hotel, accompanied to the ski area, where they enjoy an exciting day. In the afternoon, after the ski course, they are brought back to the hotel.
- Bike and Sports Equipment Rental: Rent bicycles and e-bikes (helmets included; e-bikes at an additional charge), as well as sledges, skates, and skis (for a fee). A ski room with secure lockers is also available.
- Complimentary Wi-Fi: Available throughout the hotel.
- On-Site Parking: Including an electric car charging station (charge of € 20 per day).
- Holiday Pass Included: Enjoy free public transportation and discounted admission to local attractions.
- Hotel Library and Reading Lounge: Relax with a wide selection of books.
Up to 2 children are included in the room rate. There is a surcharge of € 80 per night for the 3rd child. Possible in the Family Room Plus Valley View, Premium Suite Falky Nest and Exclusive Suite Falky Nest.
Arrival
From 3.00 p.m.
Departure
Until 10.30 a.m.
Early Check-In (upon request and availability)
Should you wish to arrive earlier, you are welcome to do so for the price of 120 € for the whole family without a room but including breakfast, lunch and Bake & Cake and all services of the hotel (starting from 8.00 a.m.).
Late Check-Out (upon request and availability)
We offer two options for a late check-out:
- Without room until 6.00 p.m. incl. lunch and Bake & Cake for a total of 120 €.
- With a room until 6.00 p. m. incl. lunch and Bake & Cake for a total of 180 €.
Address
Falkensteiner Family Resort Lido
Bahnhofstraße / Via Stazione 7
IT-39030 Ehrenburg/Casteldarne
Contact
Tel. +39 0474 562222
E-Mail reservations.lido@falkensteiner.com
Transfer Service
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
On-Site Parking: Including an electric car charging station (charge of € 20 per day).
Restaurants
Breakfast
Daily: from 7.30 a.m. to 10.30 a.m.
Lunch
Daily: from 12.15 p.m. to 1.45 p.m.
Bake & Cake
Daily: from 3.00 p.m. to 5.00 p.m.
Dinner
Daily: from 6.30 p.m. to 9.00 p.m.
Acquapura Spa
Indoor Pool
Daily: from 7.00 a.m. to 9.30 p.m.
Outdoor Pool
Daily: from 10.00 a.m. to 9.30 p.m.
Family Sauna
Daily: from 10.00 a.m. to 9.30 p.m.
Adults Only Sauna
Daily: from 10.00 a.m. to 7.00 p.m.
SPA
Daily: from 10.00 a.m. to 7.00 p.m.
Fitness
Daily: from 10.00 a.m. to 9.30 p.m.
Contact
Tel. +39 047456 2222
Falky-Land
Every day: from 9.00 a.m. to 9.00 p.m.
Baby-Land
Munday to Saturday from 9.00 a.m. to 1.00 p.m. and 4.00 p.m. to 9.00 p.m.
New from 05.12.2024: Munday to Saturday from 9.00 a.m. to 6.00 p.m
Reception
Daily: from 7.30 a.m. to 10.30 p.m.
Our hotel is a non smoking hotel. Smoking is only permitted in the outdoor areas
Pets are not permitted.
For holiday with dogs have a look at our dog friendly hotels:
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, following general cancellation conditions shall apply:
Free cancellation of your stay is possible until 14 days prior to arrival.
From 13 days prior to arrival, a cancellation fee of 45% of the total amount will be charged.
From 6 days prior to arrival, a cancellation fee of 75% of the total amount will be charged.
On the day of arrival, a cancellation fee of 90% of the total amount will be charged.
For no show, unused room or early departure 100% of the total amount will be charged.
We recommend you to purchase travel cancellation insurance
Your room bill can be paid cash, with your bank card, VISA or Master Card
Additional fees
Single room surcharge (on request)
Local tax € 2,50 per person (from 14 years) / day.
This will be invoiced on site
Payment conditions
As soon as your reservation has been confirmed, it is required an advanced payment of 30% of the total amount. Your booking will be guaranteed by this deposit. The rest of your bill will be paid on-site in the hotel. Short term or last minute bookings need a credit card guarantee.
Bank data
Cassa di Risparmio S.p.a. – Sede Brunico
IBAN: IT61Q0604558240000005004831
BIC/SWIFT: CRBZIT2B070
There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.
The following rooms at the Falkensteiner Family Resort Lido are accessible barrier-free:
- Some rooms (please enquire about availability in advance) incl. special equipment, e.g. extra-wide doors, walk-in shower, grab rails in shower and WC
- Four barrier-free rooms available
- All publicly accessible areas
- Spa and pool area
FALKENSTEINER DIRECT BOOKING BENEFITS
Up to 20% Discount on SPA Treatments
Book the treatments of your choice prior to your stay to save up to -20% at our Acquapura SPAS.
Best price
Reserve your room through an official Falkensteiner booking channel for the guaranteed lowest price.
Easy protect
Book it when you make your reservation and get your money back in the event of illness.