ALL YOU NEED TO KNOW ABOUT FALKENSTEINER HOTEL BOZEN

Discover our hotel in the center of the city

Important information about your stay at our Falkensteiner Hotel Bozen is included here. It will allow you to fully enjoy your time at our boutique hotel in the city centre of Bolzano.

  • Free use of the Acquapura SPA
  • Bathing bag with bathrobe, bath towels and slippers for your stay
  • 1 bottle of spring water in your room on arrival
  • Modern Technogym fitness studio with high-tech equipment
  • WLAN throughout the hotel

The hotel is open around the clock.


Mochi Sushi.Grill.Rooftop Bar

Breakfast
07.00 a.m. to 10.00 a.m.

Lunch & Dinner
11.30 a.m. to 12.00 a.m.

Arrival
From 15.00

Departure
Until 11:00

We charge an additional Tourist Tax of € 2,70 per person per night.

Parking spaces in the underground car park, with direct access to the hotel, are available for a fee. We also provide three parking spaces directly in front of the hotel, which may only be used for a short time during check-in and check-out.

Our rooms are non-smoking rooms. Please note that we charge a cleaning fee if you smoke in your room. In addition, smoking in our hotel is only permitted in designated areas such as the smokers' lounge and in outdoor areas, with consideration for others.

Children of all ages are very welcome here. To make your stay as pleasant as possible, please contact us in advance so that we can best prepare for your needs.

Dogs are very welcome at our hotel. The Falkensteiner Hotel Bozen offers everything a dog's heart desires. Price per dog per night € 25,00 including Welcome Dogs package.

Many people have food intolerances or want to avoid animal products altogether. For us, it goes without saying that we contribute to your holistic well-being on holiday and with regard to food by catering to your individual dietary requirements. Vegan dishes as well as gluten-free and lactose-free products are available in our restaurants on request.  

If you have a vegan, gluten-free or lactose-free diet, please let us know at the time of booking or a few days before your arrival.

Unless otherwise stated in the offer, the following general cancellation conditions apply: If you need to change your travel plans at short notice, you can cancel or rebook your booking free of charge up to 2 days before arrival in low season, 7 days before arrival in mid season and 14 days before arrival in high season. In the event of cancellation within these 2, 7 or 14 days prior to arrival, the hotel reserves the right to charge 90% of the daily rate.

No-show and early departure
We reserve the right to charge 100 % of the total amount.

We recommend that you purchase travel cancellation insurance.

In order to guarantee our early booking rates, we ask for a bank transfer or payment via SIX Saferpay of the total amount in euros within seven days of finalising your booking. Please quote the reservation number when making a bank transfer and note that we do not accept cheques.

When booking our daily rate or arrangements, we ask you to provide us with your credit card details by means of a SIX payment link sent to you. Only an authorisation of € 1.00 will be reserved to check the validity of the credit card. Payment is made on site on departure.

Bank details:
IBAN: IT 33 A 08035 58242 000300035734
SWIFT-BIC: RZSBIT21005

There are a number of barrier-free areas in our hotels. Of course, we are also happy to help you overcome any obstacles and assist you whenever necessary. 

The public areas of the Falkensteiner Hotel Bozen are completely barrier-free. In addition, the hotel offers 12 accessible rooms.