ALL YOU NEED TO KNOW ABOUT HOTEL MONTAFON

Arrival
From 16:00

Departure
Until 11:00

Address
Falkensteiner Hotel Montafon
Latschaustraße 45
A-6774 Tschagguns
Vorarlberg, Austria

City tax
The local tax is charged per night and person. The amount depends on the classification of the accommodation and varies depending on the federal state. The local tax benefits the respective tourism associations. Currently, the local tax for the Falkensteiner Hotel Montafon is € 2,60.

Contact:

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We are also happy to offer 'Valet Parking' for you. We would like to inform you that parking in our underground car park is free of charge. However, charging your e-car is subject to a charge and we take the liberty of charging an amount of EUR 0.43 per kWh here.

Please note that we are a non-smoking hotel and therefore a complete smoking ban applies throughout the entire hotel. This applies in all public areas as well as in the rooms.

In case of disregarding the smoking ban in your hotel room, we take the liberty of charging you a cleaning fee, which depends on the respective damage.

We look forward to welcoming you and your faithful four-legged companions to our hotel. Your dog may accompany you to the room, the lobby and also to the bar. However, the restaurants, pools and spa are reserved for human holidaymakers. We take the liberty of charging a fee of EUR 39 per dog/per night.

Please keep your dog on a leash throughout the hotel and we kindly ask you to use poop bags.

If you want to leave your dog alone in the room during your stay, please be so kind and use our sign "Please do not disturb - I am alone in the room" and hang it on the door handle of your room.

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Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we will contribute to your holistic wellness while on holiday, as well as with respect to food, by catering to your individual dietary requirements. Vegan meals are available on request in our restaurants. From tofu to seasonal, home-made vegan dishes, and special commercially available vegan products, seasonal fruit and sorbets. For breakfast, enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads - please order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request. 

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking.
 

If you need to change your travel plans at short notice, you can cancel your booking free of charge up to 14 days before arrival. Please note that depending on the rate/package booked, cancellation terms & fees may vary.  
We recommend that you take out travel cancellation insurance.
 

You are welcome to pay your hotel bill by bank transfer, cash, with ATM/EC card, VISA, MasterCard, Diners Club and American Express.

There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.

The following rooms of the Falkensteiner Hotel Montafon are accessible barrier-free:

• Some rooms including the corresponding outdoor area (please enquire about availability in advance).  incl. special equipment, e.g. walk-in shower, grab rails in the shower and WC, emergency button in the bathroom
• Nine barrier-free rooms available 
• Lobby
• "Infragranti" bar & terrace
• Restaurant "Stäffa"
• Publicly accessible WC
• Treatment rooms
• Sauna area & relaxation rooms

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Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying. 

After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip. 
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually. 

We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this! 

Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.