All you need to know about the Falkensteiner Residences Senia
Luxury Residences in Dalmatia
For a pleasant stay in our Falkensteiner Residences Senia we have summarized the most important information for you. Discover our luxury apartments in Dalmatia and book now your beach holidays in Croatia!
– Free use of swimming pools: 2 outdoor pools exclusively for guests of the Residence complex
– Weekly Residence cleaning
– Towels, bathrobes and beach towels in the Residence upon arriva
Arrival
From 3.00 pm
Departure
Until 10.00 am
Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)
Early Check-In & Late Check-Out
On request, depending on the availability
Address
Falkensteiner Hotels & Residences Punta Skala
Falkensteiner Residences Senia
HR-23231 Petrčane
Contact:
Transfer Service
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
The rate for the underground garage is € 9.50 per day (obligatory use if you arrive by car).
Please leave your vehicle only at the marked parking area.
Vehicles outside of the marked area will be taken away by the towing service.
The hotel is not responsible for any damages to your vehicle.
NEW: 10 new car charging stations. Charging is available for a fee, and you can use your own RFID roaming cards.
Reception
24 hours reception service (seasonal)
– Daily cleaning
– Additional towels
According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms)
You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.
Price
Per night/dog, 30€ will be charged (without food).
Veterinarian contacts
Tierarzt Zadar
Ul. Grge Novaka 11, 23000, Zadar, Kroatien
Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)
Unless otherwise stated in the offer following general cancellation conditions shall apply
If cancelled up to 7 days prior to arrival
No fee will be charged
If cancelled later or in case of no show - the following fee will be charged
6 days to 1 day
75% of the total amount
In case of a no-show and early departure
No show or early departure will be charged 100% of the total amount
The percentages refer to the total amount of your stay
We recommend you to purchase travel cancellation insurance
1st of July to 25th of August
Cancellation until 14 days before arrival is free of charge
In case of a cancellation within 14 days before your arrival, we will charge the following cancellation fees
13 to 7 days before arrival
45% of the total amount of the booked stay
6 days to 1 day before arrival
75% of the total amount of the booked stay
On the day of arrival
100% of the total amount of the booked stay
In case of a no-show and early departure
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount
To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to hotel
or it can be paid directly at the hotel reception, with a guarantee of credit card details (type, credit card number and expiry date).
The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges,
which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.
Prices are assigned in Euro (€).
We advise you that the best way is to prepay the whole amount by bank transfer before arrival to avoid currency fluctuation.
Please find below our bank details for International transactions
Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
SWIFT: ZABAHR2X
Invoice address
Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar
OIB 02964137348
We kindly ask you to put the reservation number on your transfer details
- ATM
- shop in Iadera
- bike storage
- transfer organization
Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying.
After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip.
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually.
We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this!
Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.